You’ve been in an accident. Here are some general guidelines about what to do next.

Stop at once: Never leave the scene of even a MINOR accident.

Seek medical assistance and summon police.

Do not admit fault: Do not comment about the accident to anyone but your insurance representative and the police. Never accept or make an offer of cash, check or “private” settlement.

Gather accident information:

Note the date and time of the accident.
Obtain information on the other driver including: name, address, phone number, make of car, vehicle license number, insurance company and agent’s name and telephone number.

Record a description of what occurred.

Draw a diagram of the accident showing the direction of both cars and the point of the accident. Include street names and location of traffic signs/signals.

Report the accident to us promptly. During business hours, contact the office at 734-641-4200. After hours you can contact your carrier directly toll free. See our claims page for more information.